Most demi-permanent colours last between 20–28 shampoos, depending on the shade used, your hair condition and your home care routine.

This varies from person to person, but most clients refresh their colour every 4–8 weeks to keep it looking vibrant and fresh.

Frequent washing, heat styling, sun exposure and using unsuitable shampoos can all contribute to colour fade.

A professional sulphate-free, colour-safe shampoo is usually the best option to help maintain colour vibrancy and condition.

For most people, 2–3 times per week is enough. Overwashing can strip natural oils and cause colour to fade more quickly.

Yes. Conditioner helps smooth the cuticle, reduce breakage, improve shine and keep hair soft and manageable.

Highlights create a more uniform effect from root to tip, while balayage is hand-painted to create a softer, more natural-looking result.

When carried out professionally, bleaching can be performed safely, although it will always require good aftercare and maintenance to keep hair healthy.

Usually yes, but previous box colours can affect the final result and may require additional work or colour correction.

A healthy, balanced diet is always the most important factor, but certain supplements may help support healthy hair growth and stronger nails if your diet is lacking. Commonly recommended nutrients include:
* Biotin
* Vitamin D
* Zinc
* Iron (only if you are deficient)
* Selenium
* Marine Collagen
* Omega-3 Fish Oils
If you're concerned about hair loss or thinning, it's always worth discussing it with your GP or pharmacist before starting supplements.

Hair thinning can occur for many reasons, including stress, hormonal changes, age, diet, medication or genetics. Supporting your overall health with a balanced diet, good scalp care and appropriate supplements may help improve hair quality and condition.
If hair thinning is sudden, excessive or causing concern, it's always advisable to seek professional medical advice to identify any underlying causes.

A mildly flaky or sensitive scalp isn't always dandruff. It can often be caused by dry skin, product build-up, sensitivity to certain products, weather changes or overwashing.
Using a gentle scalp-friendly shampoo, avoiding excessive styling product build-up and ensuring the hair is thoroughly washed and rinsed can often help improve scalp comfort.

For mild dryness or sensitivity, many people benefit from:
* A gentle scalp shampoo rather than a dandruff shampoo
* Jojoba oil as a pre-shampoo scalp treatment
* Aloe vera scalp treatments
* Avoiding very hot water when washing the hair
* Reducing the use of dry shampoo and styling product build-up
* Thoroughly cleansing and rinsing the scalp
* Using a clarifying shampoo every couple of weeks if product build-up is the cause

If symptoms persist or become uncomfortable, professional medical advice should be sought.

True dandruff is usually more noticeable than a mildly dry scalp and often presents as larger, oily or yellowish flakes.
A specialist anti-dandruff shampoo may help, but it's important to use lukewarm rather than hot water when washing. Very hot water can stimulate the scalp and increase oil production, which may worsen symptoms. If dandruff is persistent or severe, consult a pharmacist, trichologist or healthcare professional for further advice.

Most people benefit from a trim every 6–10 weeks to maintain shape, remove split ends and keep hair looking healthy.

Heat styling, colouring, environmental damage and everyday wear and tear can all contribute to split ends.

No. Hair growth starts at the scalp, but regular trims help reduce breakage and keep hair looking healthier, fuller and stronger.

Use professional colour-safe products, reduce excessive heat styling, wash less frequently where possible and protect your hair from prolonged sun exposure.

Yes. A consultation allows me to assess your hair's condition, discuss your goals and create a personalised colour plan that's right for you. It also helps determine what is realistically achievable while maintaining the health and integrity of your hair.